Text from your GoHighLevel number
Already text your clients from GoHighLevel? Irene can text from that same number, so clients never get texts from two numbers.
Run your texts in GoHighLevel? Connect it once and Irene texts your leads and clients from your GoHighLevel number. Her texts show in your GoHighLevel conversations, and two short workflows bring replies back to her.
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1
Open Connections
In the menu, tap Settings, then Business profile, then the Connections tab. Under your texting number, tap Or use your GoHighLevel number.
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2
Make a Private Integration
In GoHighLevel, open your sub-account's Settings, then Private Integrations, and tap Create new Integration. Name it Busy Book.
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3
Give it the permissions
Tick the permissions Busy Book lists: View Contacts, Edit Contacts, View Conversations, Edit Conversations, View Conversation Messages, Edit Conversation Messages and View Locations. Then copy the token. GoHighLevel only shows it once.
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4
Copy your Location ID
In GoHighLevel, open Settings, then Business Profile, and copy the Location ID.
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5
Paste them and connect
Back in Busy Book, paste the token and the Location ID, type the GoHighLevel number you text clients from, and tap Connect GoHighLevel.
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6
Make the two reply workflows
In GoHighLevel, under Automation, then Workflows, make one with the trigger Customer Replied (reply channel SMS) and one with User Replied (channel SMS). Give each a Webhook action with the link Busy Book shows for it, and under Custom Data add a key named message with the message text from the tag menu.