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Step 16 of 18

Change the words of your texts and emails

Make any automatic message to your clients sound like you, see a preview, or let Irene rewrite it in your voice.

SettingsBusiness profileNotificationsEdit words Open Notifications

Every message Busy Book sends your clients can sound like you. Change the words, see a preview, and go back to Busy Book's words any time.

  1. 1

    Open the message

    In the menu, tap Settings, then Business profile, then the Notifications tab. Tap To your clients, then Edit words under any message.

  2. 2

    Pick the version

    A few messages have more than one version. Booking confirmed has Card on file, Waiting for a card and Pay to confirm. Tap the one you want to change.

  3. 3

    Change the words

    Type in the Text, Email subject or Email box. Tap a detail under the box, like Client's first name or Cleaning date, and Busy Book fills it in for each client.

  4. 4

    Check the preview

    Under each box, the preview shows the message with sample details. For a text, you also see how many characters it has and how many texts it takes.

  5. 5

    Let Irene rewrite it

    Type a few words about how you sound in Your voice, like warm and bubbly. Tap Rewrite in my voice, then Use it to put Irene's version in the box, or Keep mine.

  6. 6

    Save your words

    Tap Save. On the Notifications tab, the message now shows Your words.

  7. 7

    Go back to the original

    Tap Reset to the original above any box to bring back Busy Book's words.

Still stuck?

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