Take a deposit when clients book
Charge part of the price when a client books, for every cleaning or just the ones you pick, like move-outs.
A deposit holds the client's spot and protects you from last-minute cancellations. Busy Book charges it the moment they save their card. It counts toward the price, so the hold before the cleaning and the charge after it are only for what's left.
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1
Open Payments
In the menu, tap Settings, then Payments. Square or Stripe needs to be connected first.
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2
Turn on deposits
Under Deposit when they book, turn on Charge a deposit when a client books.
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3
Pick how much
Type the amount and pick percent or dollars, like 25 percent or $50.
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4
Pick which cleanings
Tick the cleanings that need a deposit, like Move in or out. Leave them all unticked for every cleaning.
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5
Pick what happens if they cancel in time
Pick Refund the deposit or Keep the deposit for a client who cancels inside your free cancellation window.
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6
Save
Read What clients see, then tap Save card payment rules.