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Step 1 of 2

Check your card payments

Every card charge in one place, and what to do when a card is declined.

MoneyCard payments Open Card payments
Turn your sound on. Watch it done on a practice account (0:36). Tap any step below to jump to it. Narrated with an AI voice.

When clients save a card, Busy Book holds it before the cleaning and charges it after. This page shows every card charge, and the ones that need you.

  1. 1

    Open Card payments

    In the menu, tap Money, then Card payments. The line at the top says when cards are held and charged.

  2. 2

    Fix what needs you

    Needs your attention lists cleanings waiting for a card and cards that were declined. Tap Text card link so the client can add a new card, or Try again.

  3. 3

    Check charges coming up

    Charges coming up shows finished cleanings waiting for their charge. You can Charge now, Change amount or tap Don't charge.

  4. 4

    Look ahead and look back

    Upcoming cleanings shows the card cleanings on your calendar, and Last 30 days shows what was charged.

  5. 5

    Change your rules

    Tap Change your rules to change when cards are held and charged.

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