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Step 8 of 28

Pause a repeat client while they're away

A vacation hold: their repeat visits are skipped until the day you pick, then start again by themselves.

Clientsa clientRules for this client Open Clients

Going to Florida for a month? Pause their repeat cleanings once, and they pick right back up on the day they're home.

  1. 1

    Open the client

    In the menu, tap Clients, open the client and go to Rules for their name.

  2. 2

    Pick the day they start again

    Under Pause until a date, pick the day their cleanings start again.

  3. 3

    Add a note

    Type a note for them if you like, like Have a wonderful trip! Leave Tell them ticked to send it, and tap Pause.

  4. 4

    Visits are skipped, not deleted

    Their repeat visits until that day are skipped, the same way a client skips one: never deleted and never a late fee. No new visits are made while they are away.

  5. 5

    It starts again by itself

    On the day you picked, their plan picks up by itself. To end it sooner, tap End the pause today.

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