Busy Book for everyone
Cleaning business owners, their team logins, their partners and their clients should all be able to use Busy Book, whatever device or assistive technology they use.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on busybook.io, in the Busy Book app owners and team logins use, in the partner app, and on the pages clients use: the booking page, invoices and payments, their own page and the client portal.
What we do today
- Pages are built to work at phone width and with the browser zoomed in.
- The public site has a Skip to content link for keyboard and screen reader users.
- New pages give each form field a label a screen reader reads out, and a name to buttons that show only an icon.
- Card fields come from Square, Stripe or PayPal, who build their own card boxes to work with screen readers.
- Clients can read their booking page, messages and links in English or Spanish when their cleaning business offers it.
- Help Center guides come with step-by-step words, not only videos.
What we know still falls short
- Some older pages in the owner app, and the charts in reports, are hard to use with a screen reader. We're working through them.
- Photos partners take on a job don't have descriptions.
- Invoice PDFs may not be fully tagged for screen readers. The same invoice is always on its web page too.
- An owner's own website and booking widget follow the colors and words that owner picks.
We haven't had an outside accessibility audit yet, so we don't claim full WCAG conformance. This page says only what we do today.
Tell us about a problem
Can't do something in Busy Book, or something is hard to use with your device or assistive technology? Email info@busybook.io and tell us the page and what happened. We'll get back to you, fix what we can, and work with you on another way to get it done in the meantime.
A client of a cleaning business can also contact that business directly for help.
Last reviewed November 13, 2026.