Keep a home profile for each home
Pets, the alarm, where the key is, parking, what they love, products to use and avoid, and pictures of how they like things. Your partner sees it on the day of the cleaning.
Every home has its own little rules: keep the cat inside, no bleach on the marble, park on the street. Write them down once, and every partner who cleans there knows them on the day.
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1
Open the client
In the menu, tap Clients and open the client. Under Home profile, tap Add details next to Their home, or next to one of their places.
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2
Add their pets
Under Pets, pick dog, cat or other, type the name and a note, like Keep the cat inside.
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3
The alarm and the key
Pick Yes, there's an alarm and type the code. Under Where the key is, pick a lockbox, a hiding spot, a key you keep or the client lets you in, and type the lockbox code or the spot.
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4
Parking, likes and products
Add where to park, what they love, what to never do, the products to use and the ones to never use, like No bleach on marble. Tap Save home profile.
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5
Add pictures
Under Photos, pick up to 10 pictures, like how the bed should be made, add a caption and tap Upload.
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6
Your partner sees it on the day
On the day of the cleaning, the partner on the job sees About this home on the job in their app, in English or Spanish. The alarm code and the key's spot show from 2 hours before the cleaning to 2 hours after, just like door codes.