Choose how clients pick a time: exact times, arrival windows or the day only
Don't want to promise an exact start time? Give clients arrival windows like 8 to 11 AM, or let them pick the day and set the time yourself later.
Traffic, a long job before, a partner running behind: an exact start time is a hard promise. Pick what your clients choose instead, and your booking page, Irene and every message follow it.
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1
Open Scheduling
In the menu, tap Calendar, then Scheduling, and find How clients pick a time.
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2
Pick one
Exact start times is how it has always worked. Arrival windows lets clients pick a day and a window. The day only, I confirm the time lets them pick a day, and you set the time later.
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3
Set booking hours and start times
With exact start times, pick an Earliest start and Latest start for clients, type Only these start times like 8:00 AM, 10:30 AM, 1:00 PM, and pick how many Cleanings starting at the same time. Leave them empty to offer any time, as always.
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4
Set your windows
For arrival windows, tap Morning 8 to 11 AM, afternoon 12 to 3 PM or 2-hour windows, or set your own. Untick the days a window doesn't apply. Tap Add a window for more.
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5
Pick your notice
For the day only, pick when you'll confirm the time, like The day before at 5 PM. Turn on Let clients say "Morning or afternoon preferred" if you like.
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6
Pick what they see about how long it takes
Under What clients see about how long it takes, pick Start and about when it ends, Start and end or Start time only. Then tap Save.
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7
Set a day-only time
Bookings waiting for a time show on your Home under Needs you. Open one, pick the Arrival time (or a window with Or a window until) and tap Set and tell the client.