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Step 3 of 22

Emergency contacts and a backup for safety alerts

Each partner's emergency contact shows on every safety alert with a Call button, and one or two backup people get the same alerts at the same moment you do.

SettingsBusiness profileJobs and check-ins Open Jobs and check-ins

If a partner taps Alert while you're driving or asleep, someone else should hear it too, and everyone should know who to call for them.

  1. 1

    Partners add their own contact

    In their app, partners tap the red shield, then fill in My emergency contact: a name, who they are to them and a mobile number. It's on Me too.

  2. 2

    Or add it for them

    Open Partners, then All partners, then the partner. Under Emergency contact, tap Add one or Change it, then Save.

  3. 3

    Open Jobs and check-ins

    In the menu, tap Settings, then Business profile, then the Jobs and check-ins tab. Scroll to A backup for safety alerts.

  4. 4

    Pick your backup

    Under Backup 1, pick one of your team logins, or Someone else and type their name with a mobile number, an email or both. Add a second person under Backup 2 if you like.

  5. 5

    Late starts too

    Turn on Late starts too if your backup should also hear when nobody has tapped I've arrived on a job in time. Tap Save.

  6. 6

    When an alert comes in

    You and your backup get it at the same moment, with the partner's phone, their emergency contact and the job's address. The first one to tap Mark handled closes it for everyone, and the others hear who did.

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