Launch27 vs Busy Book: Comparing Maid Service Software
Launch27 vs Busy Book compared on plan prices, card charging, cleaner apps, texting and answering leads, so you can choose the right maid service software.
Launch27 has been a go-to booking system for maid services for years, with unlimited users on every plan. Busy Book is newer, built for remote cleaning business owners and contractor partners, with an AI assistant who answers your leads.
Here's how they compare.
The quick answer
- Choose Launch27 if you're an established maid service that wants a long-standing booking system with unlimited users, and the features you need fit the plan you can afford.
- Choose Busy Book if you want cards held and charged automatically, a cleaner app and Spanish on every plan, and an AI assistant texting your leads, starting at $39.
At a glance
| Launch27 | Busy Book | |
|---|---|---|
| Starting price | Base $75/month | Starter $39/month |
| Other plans | Pro $150, Plus $299 (15% off yearly) | Grow $97, Pro $197 (20% off yearly) |
| Users | Unlimited on every plan | No fee per cleaner on every plan |
| Automatic card holds and charges | Plus plan ($299) | Every plan, through your own Square or Stripe |
| Mobile app for cleaners | Plus plan | Every plan |
| App in Spanish | Plus plan | Every plan |
| Text reminders to clients | Pro and up | Through your own Quo number |
| Gift cards | Pro and up | Grow and up |
| Referral program | Plus plan | Grow and up |
| AI that answers leads | Not listed on their pricing page | Sarah, on every plan |
| Booking form branding | Launch27 branding on Base | Your own booking page on every plan |
Price, honestly
Launch27's biggest plus is unlimited users on every plan, so you're never charged per cleaner. Busy Book doesn't charge per cleaner either.
The difference is which features come with which plan. On Launch27, automatic card pre-authorization and charging, the cleaner mobile app, Spanish and the referral engine are on the Plus plan at $299 a month. On Busy Book, cards on file, the partner app and Spanish are on Starter at $39 a month.
Busy Book's texting runs through your own Quo business number, a separate Quo plan (starting around $15 a user a month, plus about a penny a text). Each Busy Book plan also includes a set number of Sarah conversations, new leads and texts each month.
Where Launch27 shines
- A long track record with maid services.
- Unlimited users and bookings on every plan.
- Lots of booking form integrations with WordPress, Squarespace, Wix and Facebook, plus coupons, day-specific promotions and payroll reports with revenue splits.
Where Busy Book is different
- Sarah answers your leads, texting every new lead within a minute and booking the cleaning, on every plan.
- The essentials on the starter plan: cards held before the cleaning and charged after, the partner app, Spanish, a website and a booking page.
- Built for contractor partners: job offers partners choose to take, day-of check-ins, checklists with before and after photos, tips and 5-star bonuses.
- Beginner friendly: plain words and a short video for every screen.
Who each one fits
Launch27 fits an established maid service with an office team, where unlimited users matter more than anything and you're ready for the Plus plan's features.
Busy Book fits an owner who's building or running a remote cleaning business with independent contractor partners, especially around a full-time job, who wants leads answered fast and the essentials from day one.
What to test during your free trial
Both have a 14-day free trial, so try them side by side with a real booking from start to finish:
- Book a cleaning as a client would, on your phone, at your real prices. How many taps did it take?
- Send yourself a test lead and see how fast it gets an answer, and who answers it.
- Send the job to a partner and look at it in the cleaner app, the way they will see it.
- Charge a test card and check when the card is held and when it's charged.
- Add a few partners and check what happens to your monthly price.
The tool that makes all five feel simple is the right one for you.
Switching from Launch27
Export your customers from Launch27 using their data export, then upload the file in Busy Book's Bring your clients over, check the columns and bring them in.
Questions people ask
How much does Launch27 cost?
Launch27's plans are Base at $75 a month, Pro at $150 and Plus at $299, with 15% off yearly. All plans include unlimited users. Prices checked October 2026.
Does Launch27 charge cards automatically?
Automatic card pre-authorization and charging are on Launch27's Plus plan. Busy Book holds and charges cards through your own Square or Stripe on every plan.
Does Launch27 have a cleaner app?
Mobile app access for cleaners is on Launch27's Plus plan. Busy Book's partner app is included on every plan, in English or Spanish.
Can I move my clients from Launch27 to Busy Book?
Yes. Export your customers from Launch27, then upload the file in Busy Book's Bring your clients over page.
