Let clients pick text or email
Clients choose text and email, text only or email only for their reminders and updates, right on their portal.
Some clients live in their texts. Others only read email. Let each one pick how they hear from you, and Busy Book sends their reminders and updates that way.
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Clients pick on their portal
Turn on Clients pick text, email or both in More settings (it starts off). Then at the bottom of their client portal, under How we reach you, a client picks Text and email, Text only or Email only and taps Save. You get a note when it changes.
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Or pick for them
In the menu, tap Clients, open the client and go to Rules for their name. Under the messages they don't get, pick how they hear from you, then tap Save.
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What changes
Reminders and updates that go by text and email go just one way. A message that only goes one way, like a receipt by email, still goes.