Book a free re-clean
When a client asks you to come back and fix something, book a free return visit linked to the cleaning, with the partner you pick, paid your way.
Making it right fast is how you keep a client. A re-clean is its own visit on your calendar, linked to the cleaning it fixes, and it never charges your client.
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1
Open the cleaning
Find the cleaning in Bookings or on your Calendar and open it. Once it's done, the Re-clean card shows near the top.
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2
Pick the day and who goes back
Tap Book a free re-clean. Pick the Day, the Start and How long, and Who goes back: the same partner or someone else.
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3
Say what needs fixing
Type it under What needs fixing. Your partner sees it on the job, and your client sees it in their confirmation.
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4
Pick how your partner is paid
Pick Their usual pay for this cleaning (its dollar amount shows next to each name), A flat amount (type it) or Unpaid.
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5
Book it
Tap Book the free re-clean. Your partner hears about it, and your client gets your booking confirmation, worded as a free re-clean.