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Step 6 of 9

Send gentle reminders for unpaid invoices

A friendly email and text 3, 7 and 14 days after a cleaning whose invoice still isn't paid. You pick which go out.

SettingsPayments Open Payments

Nobody likes chasing money. Busy Book sends a warm reminder for you when a cleaning's invoice is still unpaid, with the link to pay. New owners start with all three on.

  1. 1

    Open Payments

    In the menu, tap Settings, then Payments.

  2. 2

    Pick your reminders

    Under Getting paid on time, tick 3 days past due, 7 days past due and 14 days past due, or just the ones you want, then tap Save.

  3. 3

    Change the words

    Tap Change the words to write them your way. Each one is also on Notifications, where you can turn it on or off.

  4. 4

    See it on the invoice

    On the invoice, you see how many days past due it is and which reminders went out.

  5. 5

    Pause them for one invoice

    Client has a question about it? On the invoice, tap The client questioned this. Reminders and the late fee wait until you tap The client's question is sorted.

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