Try a declined card again on its own
When the charge after a cleaning is declined, Busy Book tries the card again in 3 days and 7 days, then tells you.
Cards get declined for all kinds of reasons, like a low balance before payday. Turn this on and Busy Book tries the same card again for you, so you don't have to chase it. New owners start with it on.
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1
Open Payments
In the menu, tap Settings, then Payments.
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2
Turn it on
Under Getting paid on time, turn on Try a declined card again in 3 days and 7 days, then tell me, then tap Save.
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3
When a card is declined
Your client gets a text and email with a link to update their card right away, the same as always. You get an email that says when we will try again.
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4
See where it stands
The booking, its invoice and Card payments say Declined, retrying on and the day.
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5
If it's still declined
After the second try, we stop and email you, so you can reach out. Their link to update the card keeps working the whole time.