Cleaning Service Agreement Template

A plain-words agreement for your house cleaning clients: what's included, your flat price, payment, cancellations and your re-clean window. Fill in the blanks, then have a local professional look it over.

Your business nameCleaning service agreement
Date

This template is a starting point, not legal advice. Laws are different in every state. Have a local attorney review it before you use it.

  1. Who this is between. This agreement is between ("the business") and ("the client") for cleaning at .
  2. The cleaning. Type of cleaning: . How often: . Extras included: . What's included in each type of cleaning is on the business's checklist, which the client has seen.
  3. The price. The flat price is $ per cleaning, plus any extras the client adds before the cleaning. A repeat discount of % applies while the client keeps their regular schedule. If the home changes a lot, the business will tell the client about any new price before the next cleaning.
  4. Payment. The client pays (for example: with the card on file after each cleaning). A late payment fee of $ applies after days.
  5. Cancelling or moving a cleaning. The client gives at least hours' notice to cancel or move a cleaning. With less notice, or if nobody can get in, a fee of $ applies.
  6. Getting in, and pets. How the cleaner gets in: . Pets: . The client keeps valuables, cash and medication put away.
  7. The re-clean promise. If anything isn't right, the client tells the business within hours of the cleaning, and the business sends someone back to re-clean that area at no charge.
  8. Breakage. The client reports any damage within hours. The business carries general liability insurance and will work with the client to make it right.
  9. Who does the cleaning. Cleanings are done by independent contractor cleaners who partner with the business. The business stands behind every cleaning.
  10. Safety. A cleaner can pause or skip work in unsafe conditions, such as no running water, biohazards or an aggressive animal.
  11. Ending this agreement. Either side can end this agreement with days' written notice. Any cleanings already done are still paid.
Business signature Date Client signature Date

Why every client gets an agreement

You guys, an agreement keeps everybody on the same plan, okay? When the price, the cancellation rule and the re-clean window are in writing, you don't have to argue about them later. It protects you, your client and your partner cleaners.

Keep it short and in plain words, so clients actually read it. Then use the same cancellation and re-clean rules on your booking page, so nothing surprises anybody.

Busy Book does this inside the app for every cleaning, so you never fill in a form by hand. Start your free trial.

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